The #supplier was improving on its software offering at break-neck speed. Features were added and customers were being upgraded almost every month.
Category: Negotiating a Contract
Today’s #SaaS applications are complex beasts and involve complex issues that need to be carefully unraveled. One aspect that I’ve been dealing
How do you negotiate liability when the #SaaS supplier is providing third-party software (TPS) as an integral part of its functionality? In
How do you deal with the use of open-source software (OSS) in your #SaaS contract? The SaaS customer usually doesn’t care if
How do you handle remedies for breach of warranties in your #SaaS #contracts. SaaS contracts generally provide a very narrow warranty –
The company was relying on their new #SaaS application for their annual regulatory reports. However, the resulting reports were full of mistakes
Let’s talk about a hybrid model that’s in-between the traditional on-prem software (installed on the customer-managed environment ) and the #SaaS model
Let’s talk about remedies for software warranties in the #SaaS context. #SaaS #contracts usually have a limited warranty (or guarantee) that the software will